Introduction Chapter 1 Introduction The History of Trucking The Dixie Trucker's Home in Mc Lean The History of Brokering American Backhaulers What is a Freight Brokerage? The Importance of a Freight Brokerage Roles and Responsibilities of a Freight Brokerage Owner Roles and Responsibilities of a Freight Broker Agent Different Departments in a Freight Brokerage Typical Day as a Freight Broker Summary Test Your Knowledge

Introduction Chapter 2 Introduction Legal Requirements for Freight Brokers (Federal) MC Certificate (Authority) Blanket of Companies (BOC-3) Unified Carrier Registration (UCR) 75k Surety Bond (BMC-84) and Trust Fund (BMC-85) Professional Liability (Errors and Omissions) Insurance Legal Requirements for Freight Brokers (State) State Broker's License State Surety Bond Compliance with Industry Regulations FMCSA Regulations Hours of Service (HOS) Rules Electronic Logging Devices Registering with the FMCSA Login.gov Unified Registration System Obtaining a USDOT Number Obtaining an MC Number Summary Test Your Knowledge

Introduction Chapter 3 Introduction Understanding the Freight Market Dynamics Supply and Demand in Freight Brokering Factors Influencing Freight Rates Overview of the Different Modes of Transportation Trucking Transportation (Flatbed) Trucking Transportation (Dry Van) Trucking Transportation (Reefer / Temperature Controlled) Rail / Intermodal Transportation Air Transportation Ocean Freight Transportation Pallets Key Players and Stakeholders in the Industry Spot Market Freight Contract Freight Summary Test Your Knowledge

Introduction Sales Strategies Effective Sales Techniques Identifying Potential Shippers Prospecting Potential Shippers Quoting Potential Shippers Negotiation Strategies with Shippers Negotiating Rates with Shippers Negotiating Terms with Shippers Marketing Strategies Targeting Potential Customers Building a Strong Brand and Online Presence Summary Test Your Knowledge

Introduction Chapter 5 Introduction Identifying Potential Carriers Screening Potential Carriers Developing and Maintaining Relationships Best Practices for Carrier Management Summary Test Your Knowledge

Introduction Chapter 6 Introduction Understanding Freight Documentation and Paperwork Shipper Package Shipper Package - Cover Page Shipper Package - Introduction Shipper Package - Broker Authority (MC Certificate) Shipper Package - 75k Insurance Shipper Package - W9 Form Shipper Package - Customer Information Sheet Optional Documents Carrier Package Carrier Package - Cover Page Carrier Package - Broker Carrier Agreement Carrier Package - Carrier Profile Carrier Package - W9 Form Broker Authority (MC Certificate) Direct Deposit Form Summary of Packages Bill of Lading Proof of Delivery Load Confirmation Rate Confirmation Invoices Paying Carriers Billing Customers Commercial Invoice Packing List Certificate of Origin Import License Export License Customs Declaration Export Insurance Certificate Phytosanitary Certificate Fumigation Certificate Dangerous Goods Declaration Air Waybill Shipper's Letter of Instructions Managing Freight Operations Transportation Management Systems (TMS) Steps to Broker a Load Lane Building Tracking Shipments Resolving Transportation Issues Summary Test Your Knowledge

Introduction Chapter 7 Introduction Equipment Freight Broker Agent Freight Broker Software Freight Broker Agent Freight Broker Summary Test Your Knowledge

Introduction Chapter 8 Introduction Risk Management Best Practices for Risk Management Managing Legal and Financial Risks Ensuring Compliance with Industry Regulations and Policies Handling Customer and Carrier Disputes Co Brokering / Double Brokering Damages & Claims Compliance Onboarding Carriers Onboarding Shippers Summary Test Your Knowledge

Introduction Chapter 9 Introduction Freight Classification Calculating Transportability Calculating Freight Density Hundredweight or CWT Rating an LTL load National Motor Freight Traffic Association Summary Test Your Knowledge

Introduction Chapter 10 Introduction Scaling and Growing a Freight Brokerage Staying updated with industry trends and developments The future outlook for the freight brokerage industry Opportunities and challenges in the transportation landscape Summary Test Your Knowledge

Introduction Chapter 11: Overview of The Logistics Industry Creating a Customer Creating a Carrier Creating a Rate Confirmation Prospecting Shippers Prospecting - Demonstration Quoting Loads Prospecting Carriers Setting up a Freight Broker Agent Steps to Broker a Load